Shipping policy
SHIPPING
You can pay for your order with all major credit cards, PayPal or bank deposit. Express checkout options of Apple Pay, Google Pay and Shop Pay are also available.
Our shipping rates are calculated as a flat rate, based on the weight of your order, selected shipping method and delivery location.
Once your order has been shipped, you will receive an email containing your tracking number. If no email address has been provided with your order we are unable to send out a tracking number.
Orders are processed within 1-4 business days of them being placed. You can expect to receive your order within 2-4 business days from the date of shipment depending on size, carrier and location within Australia. This is excluding pre-orders and items out of stock.
To return your product, you should mail your product to: Australian Bee Products Pty Ltd T/A Mount Stirling Meadery, P.O Box 63 Glen Aplin QLD 4381, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.